Following the onset of severe shoulder and upper arm pain which was worsening, I decided to seek help by making an appointment with The Back and Body Clinic. The very friendly receptionist referred me to physiotherapist, Tommy, later that week. Tommy immediately put me at ease and swiftly diagnosed my problem. A programme of exercise was initiated and, with Tommy’s unwavering support and knowledge, my situation is now continually improving – the pain has mostly subsided and I have more flexibility in my shoulder and arm. Tommy is an excellent physiotherapist, always encouraging, polite and cheerful and I would not hesitate to recommend him and The Back & Body Clinic to anyone.