FAQS
Who are your treatments for?
Whatever your age, choice of lifestyle or sporting activity, therapy can help you overcome your pain or injury. Self-referral has been proven to reduce the amount of time people are off sick and early intervention can be vital to prevent an acute problem becoming chronic.
What treatments and services do you offer?
Why is The Back and Body Clinic especially able to help me?
We offer a complete package of care and focus on getting to the cause of your problem. Our objective is to get you better as soon as possible so that you can resume your normal activities and get on with your life. Our emphasis will be on ‘hands-on’ treatment and subsequent rehabilitation so you can build on the improvements you make from your treatment with us.
We offer a professional, yet personal and friendly service; everything will always be fully explained to you and we will go the extra mile to help.
I have private medical insurance, can you treat me?
- Aviva
- Axa
- Back in Action
- BUPA
- Cigna
- CS Healthcare
- Exeter Family Friendly
- First Health Trust Ltd
- HCML
- Healix
- Healthcare RM
- Health-on-line
- HS Rehab
- IPRS
- IQED
- Overland Health
- The Physiotherapy Network
- PMI Health
- Vitality
- Simply Health
- Speed Medical
- The Treatment Network
- Traumacare
- 3D Rehab
- WPA
How many locations do you have?
We have two locations in Northampton:
- The Back and Body Clinic: Wootton Fields
- The Back and Body Clinic: Moulton
We have one location in Towcester:
- The Back and Body Clinic: Towcester
We have one location in Bedford:
- The Back and Body Clinic: Great Denham
For full details on all of our clinics, please click here
What are the opening hours of your clinics?
Our clinic opening hours vary, for full details please click here.
Is there free parking?
How long will my appointment last?
How much will my appointment cost?
How and when can I pay?
What should I wear?
Do I need to bring anything with me?
Can I request a specific therapist?
What is your cancellation policy?
What is your privacy notice?
PRIVACY NOTICE
Here at The Back & Body Clinic we take data protection and your privacy seriously and we will only use your personal information to administer your records and account so that we can provide you with the services you have requested from us.
We will not share any of your personal details with any third party.
We will store your Personal Information on our practice management software, exercise software and secured electronic file storage which is all compliant with GDPR.
We take security seriously and take reasonable steps in order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Your records will be stored indefinitely for legitimate business purposes to include: availability of accurate historical clinical records in the event of future treatment episodes, medico-legal evidence, clinical record analysis for clinical improvement and managing the clinic’s and therapist’s performance.
All patients have a right to see a copy of their treatment records. Requests must be made in writing and processed within 40 days (please note a fee may apply).
For further information please contact our Data Protection Officer: Sammi Maudsley